Terms of Service

Terms of service

How we use your personal information

UFFeats uses your personal information to offer and provide products and services (including to confirm, process and track orders, delivery, payment, etc.), to manage our relationship with you, to verify your identity and your address, to carry out our business activities and as may be required or permitted by law or described in this Privacy Policy. Here are some examples of how we may use your personal information:

  • develop, improve, customize, market, sell or otherwise provide products, services or information
  • to administer your account
  • to carry out commercial transactions, including to process and administer purchases, exchanges, returns or other transactions you may make
  • communicate with you and respond to any inquiries or other communications you may have had with us, including complaints or customer service inquiries
  • provide you with information and emails about products, special offers, events or other news
  • conduct and administer surveys and contests and other promotions in which you have participated
  • analyze data and help us improve and personalize our products and services, websites and customer experiences
  • troubleshoot website issues
  • protect the security and integrity of our websites and our business
  • detect and protect against errors, theft, fraud and other illegal activities and administer our loss prevention program
  • process and respond to job applications
  • comply with any legal or regulatory requirements.

 Newsletters and other electronic communications

In certain circumstances, for example, if you register or subscribe to receive this information, we may send you communications about our products, services, special offers, events, new website features, changes to this Privacy Policy or other terms, changes to our programs in which you may be enrolled, or other news.

You can change your preferences or opt out of receiving email marketing communications from us by clicking on the unsubscribe link in any email communication from UFFeats.

Please note that even if you choose not to receive marketing messages by email, we may still contact you by email for transactional or account-related purposes, such as confirming or following up on a purchase, order or service request. , respond to customer service inquiries, or notify you of product recall information.

Cookies and other similar technologies

We may use tracking tools such as cookies, web beacons and pixel tags that collect data as you browse and maintain a record of your visit. These technologies help us to improve the websites and provide a more personalized service based on your online behaviour. We also use cookies to facilitate anonymous analysis of site traffic, which includes tracking the time/date of visits, pages viewed and referring URLs.

Most web browsers automatically accept cookies. If you prefer to prevent your device from accepting our cookies, you can follow the steps in your internet browser to do so on each device you use. Please note, however, that if you disable cookies, you may not be able to shop or access certain areas of our websites.

How we disclose your personal information

UFFeats does not sell or rent its customers' personal information to any third party. However, in the ordinary course of our business, we may share some of your personal information with our related entities and affiliates and with third parties acting on our behalf or as permitted or required by applicable law.

Related entities and affiliates

We may share personal information that we collect within our group of affiliated companies for the purposes set out in this Privacy Policy.

Service Providers

We may disclose or otherwise make available personal information to third party service providers for processing or other purposes that support or facilitate our business activities or provide services on our behalf, such as for shipping, processing payment cards, supporting content, operating and maintaining our websites, facilitating and collecting customer feedback, and conducting surveys, contests and other promotions.

Business sale

UFFeats may disclose personal information we have about you in connection with a purchase, sale, lease, merger or other type of acquisition, disposition or financing of all or part of our business or assets.

Legal Disclosure

UFFeats may disclose your personal information as required or permitted by law, including, without limitation, to comply with a subpoena, warrant or other request or order valid at law or under the law. Applicable, or to report irregular or illegal activity.

Consent

By submitting personal information to UFFeats, you agree that UFFeats may collect your personal information and you consent to the use and disclosure of your personal information in accordance with this Privacy Policy and as permitted by law.

Storage, retention and security of your personal information

Storage

Our related entities, affiliates and third party service providers may be located outside of Canada, which may result in personal information collected by UFFeats being stored or processed outside of Canada and, therefore, your personal information may be accessible to law enforcement agencies, courts and regulatory agencies under the laws of those foreign countries.

Conservation

UFFeats will retain personal information for as long as necessary for the specified purposes, or as required or permitted by law.

Accuracy of Personal Information and Your Privacy Preferences

If any of your personal information contained in our records is inaccurate or incomplete, we will amend it at your request, subject to exceptions provided by law. Requests for correction of your personal information should be directed to UFFeats using the contact details provided on the website.

If you have created an account on our website, you can access your account profile online and edit it yourself. If you are not a registered user of the Website, you may contact us to update your information using the contact information in the contact section.

Changes to this Privacy Policy

UFFeats may modify this Privacy Policy at any time and from time to time. The amended Privacy Policy will be posted on the website. We will notify you of any material changes to our Privacy Policy. We encourage you to consult this section regularly.